Privacy Policy
Last Updated: January 17, 2026
At Toddler Town International Preschool, we are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Submit an inquiry or enrollment form
- Schedule a school tour or visit
- Subscribe to our newsletter or communications
- Contact us via email, phone, or contact form
- Enroll your child in our programs
This information may include: name, email address, phone number, mailing address, child's name, child's date of birth, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We use this information to improve our website experience and analyze usage patterns.
How We Use Your Information
We use the information we collect to:
- Process enrollment applications and inquiries
- Schedule and confirm school tours and visits
- Communicate with you about our programs and services
- Send you newsletters, marketing materials, and updates (with your consent)
- Respond to your comments, questions, and requests
- Improve our website and services
- Analyze usage trends and preferences
- Comply with legal obligations
- Protect the safety and security of our students, staff, and facilities
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Types of Cookies We Use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies (Google Analytics 4): Used on the basis of our legitimate interest to understand how visitors interact with our website, so we can improve content and user experience. GA4 collects anonymised, aggregated data only — no personally identifiable information is collected or stored. IP addresses are anonymised before any data is sent to Google's servers. You can opt out at any time by installing the Google Analytics Opt-out Browser Add-on.
- Preference Cookies: Remember your settings and preferences (e.g., theme selection)
- Marketing Cookies: Track your browsing habits to show relevant advertisements (only with your consent)
Google Analytics 4 — Legitimate Interest Basis
We use Google Analytics 4 (GA4) on the basis of our legitimate interest under Article 6(1)(f) of the GDPR. Our legitimate interest is to analyse aggregated, anonymised website usage data in order to understand how our website is used and to improve its content, structure, and accessibility for parents and guardians seeking early childhood education information.
What data GA4 collects: Page views, session duration, traffic sources, device type, and approximate geographic region (country/city level only). GA4 does not collect names, email addresses, or any information that directly identifies you.
IP Anonymisation: GA4 automatically anonymises IP addresses — your full IP address is never stored or sent to Google's servers.
Data retention: Analytics data is retained for 14 months, after which it is automatically deleted from Google's systems.
Data processor: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google processes this data in accordance with Google's Privacy Policy. Some data may be transferred to Google servers in the United States under Standard Contractual Clauses approved by the European Commission.
Your right to object: You have the right to object to processing based on legitimate interest at any time. To opt out of GA4 tracking on all websites, install the free Google Analytics Opt-out Browser Add-on. To exercise any other data rights, please contact us at info@toddlertown.com.my.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
We take special care to protect children's information and comply with all applicable child protection regulations, including the Children's Online Privacy Protection Act (COPPA) where applicable.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal information
- Right to Restrict Processing: Request limitation on how we use your information
- Right to Data Portability: Request transfer of your information to another organization
- Right to Object: Object to certain types of processing
- Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service providers who assist us in operating our website and conducting our business (e.g., email service providers, website hosting)
- When required by law or to protect our rights
- With your explicit consent
All third-party service providers are required to maintain the confidentiality of your information and use it only for the purposes for which it was disclosed.
Children's Privacy
Our services are intended for parents and guardians. We do not knowingly collect personal information from children under 13 through our website. If you believe we have collected information from a child under 13, please contact us immediately.
For enrolled students, we collect and maintain certain information as necessary to provide educational services, but this information is collected from parents/guardians and is subject to strict confidentiality and security measures.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the"Last Updated"date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us:
Email: info@toddlertown.com.my
Phone: +6011 1445 3056
Address: 204 Jalan Limau Manis, Bangsar Park, 59000 Kuala Lumpur, Malaysia